Pdf crash

pal's Avatar

pal

03 Jul, 2012 08:59 AM

Hi,
My pdf crashes while navigating through pages on IPAD 1 and IPAD 3.
with [MFDocumentManager version] = 29052012b.
Document size = 239KB (unfortunately i can't attach the document ,sorry)
log report:
2012-07-02 09:31:19.086 Harmony[88:3d8f] Discarding tile info (expecting 2 found 1)
2012-07-02 09:31:22.490 Harmony[88:6e63] Discarding tile info (expecting 2 found 1)
2012-07-02 09:31:29.753 Harmony[88:6e63] Discarding tile info (expecting 3 found 2)
2012-07-02 09:31:29.986 Harmony[88:5843] Discarding tile info (expecting 3 found 2)
2012-07-02 09:31:35.427 Harmony[88:6e63] Discarding tile info (expecting 4 found 3)
2012-07-02 09:31:37.264 Harmony[88:830b] Discarding tile info (expecting 4 found 3)
2012-07-02 09:31:39.421 Harmony[88:6e63] Discarding tile info (expecting 5 found 3)
2012-07-02 09:31:39.663 Harmony[88:830b] Discarding tile info (expecting 5 found 3)
2012-07-02 09:31:41.645 Harmony[88:6e63] Discarding tile info (expecting 6 found 3)
2012-07-02 09:31:42.970 Harmony[88:830b] Discarding tile info (expecting 6 found 3)
2012-07-02 09:31:48.722 Harmony[88:830b] Discarding tile info (expecting 7 found 6)
2012-07-02 09:31:49.237 Harmony[88:7063] Discarding tile info (expecting 7 found 6)
2012-07-02 09:32:02.890 Harmony[88:5843] Discarding tile info (expecting 9 found 7)

Can u plz help me fix this issue ?

  1. Support Staff 1 Posted by Matteo on 04 Jul, 2012 07:05 AM

    Matteo's Avatar

    Hello,
    can you please send us the crash log?

    Best regards,
    Matteo

  2. 2 Posted by Pal on 04 Jul, 2012 01:06 PM

    Pal's Avatar

    Please find the attached crash logs of device.
    The below one is in console.
    2012-07-02 09:31:19.086 Harmony[88:3d8f] Discarding tile info (expecting 2 found 1)
    2012-07-02 09:31:22.490 Harmony[88:6e63] Discarding tile info (expecting 2 found 1)
    2012-07-02 09:31:29.753 Harmony[88:6e63] Discarding tile info (expecting 3 found 2)
    2012-07-02 09:31:29.986 Harmony[88:5843] Discarding tile info (expecting 3 found 2)
    2012-07-02 09:31:35.427 Harmony[88:6e63] Discarding tile info (expecting 4 found 3)
    2012-07-02 09:31:37.264 Harmony[88:830b] Discarding tile info (expecting 4 found 3)
    2012-07-02 09:31:39.421 Harmony[88:6e63] Discarding tile info (expecting 5 found 3)
    2012-07-02 09:31:39.663 Harmony[88:830b] Discarding tile info (expecting 5 found 3)
    2012-07-02 09:31:41.645 Harmony[88:6e63] Discarding tile info (expecting 6 found 3)
    2012-07-02 09:31:42.970 Harmony[88:830b] Discarding tile info (expecting 6 found 3)
    2012-07-02 09:31:48.722 Harmony[88:830b] Discarding tile info (expecting 7 found 6)
    2012-07-02 09:31:49.237 Harmony[88:7063] Discarding tile info (expecting 7 found 6)
    2012-07-02 09:32:02.890 Harmony[88:5843] Discarding tile info (expecting 9 found 7)

  3. Matteo closed this discussion on 31 Jan, 2013 05:11 PM.

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