FastPdf shows only mob farm.eu screen

Sarwate 's Avatar

Sarwate

14 Nov, 2011 10:16 PM

I just purchased this product and after downloading two files, it now refuses to do anything. It simply shows a dull blank screen with mobfarms.eu in large letters and ther is no way of getting around this either. Help!

  1. Support Staff 1 Posted by Matteo on 15 Nov, 2011 09:54 AM

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    Hello,
    could you please give us some more informations on your configuration?

    • Which device are you using?
    • Which iOS version?
    • Which FastPdf version?

    You can try to remove the documents just uploaded through iTunes and the check again.

    Matteo

  2. 2 Posted by Sarwate on 15 Nov, 2011 02:24 PM

    Sarwate's Avatar

    I have an iPad2 running iOS 5.0.1. The software is up to date. I downloaded the (paid) version of FastPdf+ yesterday from the Apple App Store. I don't know the version number. I did not use iTunes to download the files, I used the WiFi connection to download files using a browser on my PC laptop. The files showed up on the bookcase in FastPDF+ and I was able to open them. Now, I cannot find the files (this is my first iPad) and I am not at all familiar with it. Searching for the files by name takes me to the Internet or Wikipedia, I don't know how to restrict the search to the iPad). So i cannot try deleting the files as you suggest. Opening FastPDF+ just brings up a dull-colored screen with mf in large letters with mobfarm.eu under it in smaller letters, all in a sans serif font

  3. 3 Posted by Sarwatesandhyas... on 15 Nov, 2011 02:44 PM

    Sarwatesandhyasarwate's Avatar

    I think it must be version 3.0.2 that I have

  4. 4 Posted by Sarwate on 16 Nov, 2011 09:53 PM

    Sarwate's Avatar

    I can now get past the mob farm screen of death about once in five tries. Sometimes, quitting FastPdf and relaunching it works, but often it does not. Once I get to the bookshelf, things are good, but I can never be sure that I will get there. I hope that the support staff can suggest something.

  5. Support Staff 5 Posted by Matteo on 30 Nov, 2011 06:45 AM

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    Hello,
    Could you please update to the 3.0.4 just released version?

    Matteo

  6. 6 Posted by Devis on 17 Jan, 2012 11:12 AM

    Devis's Avatar

    After up grade to ios5.0.1 fastpdf+ stop working

  7. Support Staff 7 Posted by Matteo on 18 Jan, 2012 04:17 PM

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    Could you please tell me which is the behavior?

    Best regards,
    Matteo

  8. 8 Posted by Devis on 18 Jan, 2012 05:33 PM

    Devis's Avatar

    Fastpdf+ is 3.0.4 version.
    FastPdf shows only mob farm.eu screen then exit.

  9. 9 Posted by Jack on 12 Jan, 2013 12:31 AM

    Jack's Avatar

    Same error only hangs on the gray screen then closes. Never opens a document. Very frustrating. All my music tabs are there.

  10. Matteo closed this discussion on 31 Jan, 2013 05:07 PM.

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