Highlight Text function not working

James Coleman's Avatar

James Coleman

11 Jan, 2013 12:32 PM

Hello,

I need to be able to select text, highlight it, copy it to the clip board and paste into another application.

it is not working.

This needs to be available or I want my money back.

Thanks,

James

  1. Support Staff 1 Posted by Matteo on 11 Jan, 2013 05:26 PM

    Matteo's Avatar

    Hello James,
    text selection is not included in FastPdf+.

    If you specify a paypal account we can provide you full refund.

    Best regards,
    Matteo

  2. 2 Posted by James Coleman on 11 Jan, 2013 05:34 PM

    James Coleman's Avatar

    Hello Matteo,

    I bought it with my apple account...

    my apple id is: [email blocked]

    Let me know if you need more.

    Thanks,

    James

  3. Support Staff 3 Posted by Matteo on 11 Jan, 2013 06:24 PM

    Matteo's Avatar

    Unfortunately we cannot provide refund with an Apple account due to Apple rules, however you can try to contact Apple (though iTunes) in the page of purchased items history and request for the refund. You'll can choose between some options for the motive.

    Keep in mind that it's on Apple to accept to refund if you use that system.

    Best regards,
    Matteo

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