Change App ID

Tobias Eimann's Avatar

Tobias Eimann

15 Jan, 2014 01:40 PM


is it possible to change an App ID for one license after activation?

Kind regards,

  1. Support Staff 1 Posted by Matteo on 15 Jan, 2014 01:44 PM

    Matteo's Avatar

    it is possible only if you’ve done a mistake providing it the first time.
    It should be always clarified with our supporting team and it can be considered an one time exception.

    Best regards,

  2. 2 Posted by Tobias Eimann on 15 Jan, 2014 02:13 PM

    Tobias Eimann's Avatar

    Hi Matteo,

    thanks for your quick response.
    The problem is, that we have to use a new apple Dev-Account and we want to
    release our Apps with new Mobile-Provisions from this Dev-Account.
    This Mobile-Provision needs a new App ID and far as I know, we can¹t use
    exactly the same ID, which we used befor. The result will be that the app
    is no longer running
    with you PDF Reader.

    Best regards,

    Am 15.01.14 14:44 schrieb "Matteo" unter
    <[email blocked]>:

  3. Support Staff 3 Posted by Matteo on 15 Jan, 2014 04:39 PM

    Matteo's Avatar

    if you provide the current blundle-id and new bundle-id we can activate the new license and deactivate the old one.

    Best regards,
    Matteo Gavagnin

  4. 4 Posted by Tobias Eimann on 16 Jan, 2014 08:12 AM

    Tobias Eimann's Avatar

    Good morning,

    so if I understood it correctly, I will send you the current and the new
    bundle-ids, so we can continue to use the current licenses?

    Kinds regards,

    Am 15.01.14 17:39 schrieb "Matteo" unter
    <[email blocked]>:

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